One of the most difficult challenges for medical practices is triaging incoming questions and requests. TouchWorks provides workflow integration tools and advanced task management features offer an online provider schedule, inpatient rounding and other patient lists, internal electronic messaging, team task management features, telephone triage, and message routing—streamlining practice operations for physicians, physician assistants, nurse practitioners, and administrative staff. The workflow driven portal incorporates schedules, practice performance data, ordering of medications and tests, results review, transcription management, medical content, continuing medical education, and personal interests – helping physicians to better manage their practices, their patient’s care, and their personal lives whether in the office or at home.

• Increases efficiency and reliability of office communication
• Dramatically reduces chart pulls for return phone calls
• Reduces turnaround time for routine office tasks
• Reduces handwritten messages
• Routes work from high-cost medical professionals to more cost-effective administrative support staff